Back to home

Privacy Policy

Last updated: March 2026

Introduction

SpectrumThrive ("we", "us", "our", or "Company") operates at spectrumthrive.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our beta platform at beta.spectrumthrive.com. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, and password. You may optionally provide additional profile information to personalize your experience with SpectrumThrive.

Usage Data

We automatically collect information about your interactions with our platform, including features you use, pages visited, time spent, device information, browser type, and IP address. This helps us improve our service and understand how users benefit from SpectrumThrive.

User-Provided Content

Any responses, inputs, or content you provide while using our support tools are collected and stored to deliver personalized support. This may include text entries, preferences, and interaction history with our AI features.

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience and deliver relevant support
  • Process account creation and manage user sessions
  • Send administrative information and respond to inquiries
  • Analyze usage patterns to enhance features and user experience
  • Detect and prevent fraudulent activity or security issues
  • Comply with legal obligations

Data Storage and Security

We take the security of your data seriously. Your information is stored using industry-standard encryption and secure protocols. We implement technical, administrative, and physical security measures to protect against unauthorized access, alteration, or destruction of data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Third-Party Services

We use third-party service providers to support our operations:

  • Supabase: We use Supabase for secure database management and authentication services
  • Google OAuth: We offer Google sign-in for user authentication and account management

These service providers have their own privacy policies and are contractually obligated to use your information only as necessary to provide services to us.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you interact with our services, and maintain your session. You can control cookie settings through your browser, though disabling cookies may limit certain features. We may also use analytics tools to track aggregated, non-personally identifiable usage patterns.

User Rights and Choices

You have rights regarding your personal data:

  • Access: You can request a copy of your personal data we hold
  • Correction: You can request corrections to inaccurate data
  • Deletion: You can request deletion of your account and associated data (subject to legal obligations)
  • Opt-Out: You can unsubscribe from communications and manage preferences

To exercise these rights, please contact us at privacy@spectrumthrive.com.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained until you request deletion. Usage data is typically retained for up to 24 months to improve our services. If you close your account, we may retain some information as required by law or for legitimate business purposes, such as fraud prevention.

Children's Privacy

SpectrumThrive is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete such information. If you are a parent or guardian and believe your child has provided data to us, please contact us immediately at privacy@spectrumthrive.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to all privacy inquiries within 30 business days.

This document is provided for general informational purposes and will be reviewed and updated as SpectrumThrive evolves.